Bookings, Deposit, Payments

Once you receive an availability pre-confirmation from us, we require a deposit PER ROOM BOOKED by Visa or MasterCard which is refundable if you cancel at least seven days before the calendar date of your planned arrival.

The balance is due on your planned day of arrival. We will take full payment using the credit card details provided. If you are curtailed or do not arrive as planned or you depart before your planned day of departure we reserve the right to take full payment and we will take full payment. In most cases, travel insurance will cover travel delay or cancellation due to health reasons or delays caused by airlines etc. and in our experience business guests as well as experienced travellers have insurance to cover such eventualities.

Payment, Card details

Please ring us (Tel. +44 795 732 3139) or send an encrypted PDF with your VISA or MasterCard details. We will send you a confirmation email. You agree to these terms and conditions when you book with us and we confirm the booking to you.

Arrival:

We make every effort to accommodate today’s world travellers by welcoming them into our home at just about any arrival time, even early morning.

Early arrival before 12 noon: Luggage can be left with us, we will give you a map and keys and you can set off for the day. Alternatively, reserve the room from the night before for immediate occupancy on arrival, no matter how early.

Departure:

Check out time is 11am. You are welcome to leave your packed bags with us, and pick them up in time for your departure to the airport/train station etc.

A word on housekeeping: our personal housekeeper is here every day to buff up bathrooms,make beds, and clean the rooms.